Every baton is crafted to your desired specific options, which as you can understand takes some time to build and ship. Crafting, painting and drying takes time to hand craft your baton. Typically orders take about 10 days to build to the level of perfection we require. Please keep this into account when selecting your desired shipping options.
All domestic US order are shipped via FedEx. FedEx services we offer include: 2 day express, 3-5 day ground, and 7-10 day Smartpost
International orders are shipped through 3rd party provider called 'International Checkout', who will place the order on behalf of all international clients. We ship the order to International Checkout via FedEx ground, who then ships the product overseas. Please refer to their shipping options and policies on their web site ( www.internationalcheckout.com ).
We take pride in our PaGu Batons hand-crafted product and with all effort ensure your order is shipped to you without any issues. Our products are packaged in rigid cardboard containers with protective materials surrounding the object to reduce movement and shock during shipping. If for some reason your order is damaged during shipping, please contact us immediately. Please keep all shipping materials.
We appreciate your business and want you to enjoy a baton that was crafted specifically for you. If this is a time sensitive order, please contact us at firstname.lastname@example.org. We will do our absolute best to accommodate you.
Thank you so much for your business,