If the model baton you ordered does not fit you properly, please contact us to arrange for an exchange within the first 30 days of purchase. The fit of your baton IS our business.
PaGu Batons will warranty all of our batons against warping or breakage for one year from the date of purchase. Please keep your receipt. If a stick breaks or warps, please contact us for repair instructions. Chipped paint is not covered under this warranty. The customer assumes the responsibility for the cost of shipping on all repairs and exchanges. Cost of shipping will be determined by the method of shipping the customer prefers.
There is no warranty on cases, bags, claves' or Tappers.
Products with custom engraving are not returnable. Please consult with us if you are not positive about your choice before we execute your order.
Thank you for your business.